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Terms and Conditions

Last updated: January 2025

Agreement to Terms

1. Acceptance of Terms

By accessing or using Travo ("Platform", "Service"), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our platform.

We reserve the right to modify these terms at any time. Your continued use of the platform after changes constitutes acceptance of the modified terms.

2. Description of Services

Travo provides:

  • AI-powered travel planning and itinerary generation
  • Social platform for sharing travel content
  • Trip planning and management tools
  • Community features (posts, comments, likes, follows)
  • Budget tracking and activity management

3. User Accounts

3.1 Account Creation and Security

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion.

4. User Content

4.1 Your Content

You retain ownership of content you create and share on Travo (trip plans, posts, comments, etc.). You are solely responsible for your content and the consequences of posting it.

4.2 License to Us

By posting content on Travo, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content on our platform and for promotional purposes.

4.3 Prohibited Content

You may not post content that:

  • Violates laws or regulations
  • Infringes intellectual property rights
  • Contains hate speech, harassment, or threats
  • Is sexually explicit or pornographic
  • Contains malware or harmful code
  • Is false, misleading, or fraudulent
  • Violates the privacy of others

5. AI-Generated Content

Our AI-powered features generate travel itineraries based on your inputs. You acknowledge that:

  • AI-generated content is provided as suggestions only
  • We do not guarantee accuracy, completeness, or suitability
  • You are responsible for verifying all information
  • Travel decisions and bookings are made at your own risk
  • We are not liable for any issues arising from AI-generated recommendations

6. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Impersonate others or misrepresent your identity
  • Spam, harass, or abuse other users
  • Attempt to gain unauthorized access to the platform
  • Interfere with platform operation or security
  • Use automated systems (bots, scrapers) without permission
  • Collect user data without consent
  • Use the platform for commercial purposes without authorization

7. Intellectual Property

The Travo platform, including its design, features, and original content (excluding user-generated content), is owned by JCH Company Limited and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works from our platform without explicit permission.

8. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or integrations. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is subject to their terms and conditions.

9. Fees and Payments

Currently, Travo is free to use. We reserve the right to introduce paid features or subscriptions in the future. If we do, we will provide advance notice and updated terms.

10. Disclaimers

TRAVO IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that the service will be uninterrupted or error-free
  • Warranties regarding security or data protection

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JCH COMPANY LIMITED SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Damages arising from use or inability to use the platform
  • Damages arising from user content or third-party services
  • Damages exceeding the amount you paid us (if any) in the past 12 months

12. Indemnification

You agree to indemnify and hold harmless JCH Company Limited, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the platform, your content, or your violation of these terms.

13. Modifications to Service

We reserve the right to modify, suspend, or discontinue any aspect of Travo at any time without prior notice. We are not liable to you or any third party for any such changes.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising from these terms or your use of Travo shall be resolved through binding arbitration in Hong Kong SAR.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

JCH Company Limited

Email: support@jch.base44.app

Website: https://jch.base44.app

By using Travo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.